A motivated sales force can exceed your expectations when it
comes to revenue and profit. So how do you encourage them to go and beyond?
Check out below for suggestions on how you can do so.
Many companies find that
a team mindset can provide great results. Do your sales people feel like a team
or is everyone out there a lone ranger? Even if the nature of your business
requires people to work individually, there is value in having a shared sales
goal and business identity.
When people communicate,
they can also begin to collaborate better. Senior salespeople can help junior
salespeople. Sales conferences, group training, team meetings, team building
events, and social gatherings can all help you foster a better team environment.
Sales is an evolving
role. Today it's not about just selling but about fostering relationships with
customers. Foster relationships with your sales people and you'll get better
results for them just like you will with your clients.
Coaching and training
sales staff can result in significant improvement in results. People respond to
individual feedback on performance. You may consider implementing one-on-one
meetings on a monthly basis with all of your salespeople, for example. This is
where you can give praise when it's due and help struggling salespeople
overcome challenges as well.
Salespeople tend to be
competitive by nature and motivated by money. Internal contests can inspire
great results and can also be a great way to foster team collaboration, too.
Regular contests can make a big difference in the mindset and the morale of
your sales team.
Regular sales staff
meetings and individual one-on-one meetings can help address issues and
problems that your salespeople are experiencing. Listen to your salespeople and
act on their concerns. A happy and steam lined sales team will lead to
motivated and long lasting employees.
Do you have outdated
sales tools? Do your sales tracking, CRM, and order fulfillment tools help
salespeople do their jobs or do they make life difficult or just add another
step in their day? Upgrading to the right sales tools can help your staff
become better at what they do. Your efforts of continuously improving processes
in the company can translate to a salesperson being able to continuously
improve his or her results.
Recognize excellence
with compensation. You can do this with cash, gifts, plaques of appreciation,
and so on. This probably seems pretty obvious but how long has it been since
you reviewed your company's compensation plan? Is it considered competitive for
your industry? Are you rewarding the performers and inspiring those who are
struggling to try a little harder? Regularly review compensation and incentives
to make sure you are continue to inspire people through rewarding excellence.
Whether you implement some of these suggestions or all of them,
continually working to motivate your staff can yield some great results sooner
or later.
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