There
is no denying that mobile technology is becoming a dominant avenue of
communication that businesses can no longer ignore if they want to have more
customers. According to latest government surveys, the use of mobile browsers
on mobile devices has been growing by 1,000% since 2011. Other statistics
showed that retailers using mobile sites increase their engagement rates by as
much as 85% while retailers with websites do business with 51% of customers on
mobile browsers.
So
what these suggest is that any business needs to have a mobile-friendly site so
they can reach potential customers. So how can they do this?
Optimize
your website for mobile and tablet screens
Take advantage
of mobile optimization tools like WordPress that help you automate your
website. This type of responsive design provides a way for your website to
automatically adjust when it senses what type of device it is being viewed on.
Another feature to add is more visual content, which is what mobile users like,
such as video. In short, create a
mobile-friendly website that offers a clean design without drop down menus,
larger font size, and critical contact information at the top of the page.
Ensure
your business is easy to find on mobile search engines
This involves
focusing on an effective SEO strategy as well as incorporating website mapping
and social media information to quickly provide contact information. This
contact information should be detailed enough such as your exact location (if
you have a physical store), telephone number/s, and other information on social
media.
Focus
some strategy on local mobile users
For sure, the
largest group of people using mobile devices will be people in your local area,
or your local customers. They are the ones always in need to find a business or
service in your local area. This is particularly
effective for small businesses because they can use mobile browsers to deliver
coupons, push notifications, and more to regular and potential customers.
Provide
regular content updates
Visitors to your
site and social pages are accessing them more often from their mobile phone
than from a desktop or laptop. The increase in frequency means they need more content
to keep them coming back. This is the chance to offer everything from discounts
to coupons to holiday sales and so on.
Continually
test and measure what you do with your mobile strategy
There is no one way that will work for your
small business so you must re-evaluate and use analytics to see what is really
working for your target market. This will provide a way for you to make the
necessary adjustments before you start to wonder why you’re not getting enough
new customers each month.
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