Tuesday, October 9, 2012

Networking Tech Support; Probably the Best There Is


It is already a headache to diagnose and troubleshoot problems with a single PC let alone with several PCs or worst, with our entire network. My head is throbbing in great pain by just imagining the delay in our services and the impact this downtime can bring into our business in terms of productivity as well as in opportunity loss. It is such a big mess but as the saying goes “when you reach rock bottom, there is nowhere else to go but up.”

To worsen the situation, we do not have an in-house tech support who can fix the problem ASAP. Thankfully, I have been persuaded by a colleague not too long ago to subscribe to a network problem support team. I know they would come in handy but I have no idea it would be this soon.

The start of a long-term partnership

My call was answered on the third ring; I guess that is the SOP. But what happened next really surprised me. I have heard a few things about such companies that usually they are not good, so I was really amazed on how patient and friendly was the guy at the other end of the line.

Troubleshooting and Tutorial in one

He asked me to describe what happened and if there was anything we did to fix the problem. I knew same basic in network troubleshooting, so I knew that the entire network failed. The tech support guy took me for a spin and light-heartedly informed me of the possible reasons why a network fails. Basically there are just four causes:

      A problem with the server
      A problem with the hub, router, bridge and other related components
      A problem with the cabling and
      A problem with a workstation

Additionally, with today’s complicated networking system, troubleshooting network problems can be a daunting experience as the point of failure can be virtually everywhere. So the first thing we did was to identify the affected PCs.

It turned out that we got a multiple PC failure. Since all of the affected PCs were not new, the guy scratched the possibility that a configuration problem might have caused the PC to fail simultaneously. In the next five minutes, we discovered that all those PCs were connected to a faulty hub. A new hub would rectify the issue.

A pledge

I was jumping for joy that the whole ordeal actually lasted only for 30 minutes! It is really impressive since not all tech companies can provide solutions that fast. The tech guy was really great and the service was exemplary.

If you do not want to experience such inconvenience in running your business, better have the assurance that no matter what happens to your IT infrastructure, you can always call someone who can help you solve your problems in minutes not hours!


Call my proven effective and reliable network problem support company today, SUPPORTrix at 1877 787 8749 or visit http://www.supportrix.com/

Thursday, October 4, 2012

Realizing the Benefits of Choosing the Latest Trend of Remote Laptop Repair


As  technology advances, a lot of elements  leading  to a number of glitches that may seem unfixable also arise,  starting off from operating system, wireless problem, hardware, software down to other various applications and components.
As an average laptop user, I become so frustrated by some of these errors that they even scare me to use my unit every time I have a deadline to beat out of fear  I might encounter problems  that will hinder me from accomplishing my task on time.
Though there are a lot of computer repair companies claiming to be  experts in solving all kinds of computer problems, their service is still not enough since some of these companies do not render laptop troubleshooting for 24 hours and 7 days a week.
So what if I happen to experience a laptop crash during wee hours and I really have to get things done before the sun shines? In situation like this, I will need the kind of service that will cater to my concern any time of the day.
Driving my way to the nearest computer repair shop takes time, not to mention the days that I will be confining my laptop to their care. In addition,  I can never be sure of the security of my files since I will be giving them the privilege to access my laptop while it  is still under their care.
The utilization of modern or the latest technical support service helps me to avail of laptop repair service without leaving the comfort of my home. Thus,  Remote computer support service is indeed a blessing as it fixes my problem immediately. After a brief session, my laptop is restored to its normal condition allowing me to resume working.
The repair professionals will connect to the user via a remote desktop connection and will help the user to configure it. Remote desktop connections require the user to give their login password to the expert along with their IP address. The expert will give instructions over the phone.
The Remote computer professional will view your desktop and check  the problem.  Afterwards, he will do all the necessary repair using suitable tools and methods. In most cases, the expert will provide  instructions on how to solve the problem over the phone. All a client has to do is to follow the instructions so the expert will have the access to the laptop. He fixes your problem  while you  watch.
That sense of convenience was offered to me by SUPPORTrix. The company has provided me with advanced and superb remote computer service that no  other remote computer service company can provide.
They provide the most affordable remote service and  guarantee that all their clients will enjoy their money’s worth. What is good about this  service is that, it is flexible , meaning, they do not only limit their service to one aspect, they go beyond every concern so long as it is under their control.
To avail of their superb PC technical support service, feel free to visit SUPPORTrix  at their official website.